1. Return Policy:

At Siaagi Fashions, customer satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we offer the following return policy:

• Eligibility for Returns:

  • Items must be returned within 30 days of the delivery date.
  • To be eligible for a return, the item must be unused, unwashed, and in the same condition as received. It should be in its original packaging with all tags and labels intact.
  • Items such as intimate apparel, swimwear, and accessories are non-returnable due to hygiene reasons.
  • Sale or discounted items may not be eligible for returns unless stated otherwise.

• Return Process:

  • To initiate a return, contact our Customer Service at [insert email/phone number] with your order number and reason for the return.
  • Once your return request is approved, we will provide you with a return shipping label.
  • You will be responsible for covering the cost of return shipping, unless the item received was damaged or incorrect.

• Condition of Returned Items:
  Returned items must meet our condition standards (unused, unwashed, with original tags). If the returned product does not meet these conditions, we reserve the right to refuse the return.

2. Refund Policy:

• Refund Processing:
  • Once we receive and inspect your returned item, we will notify you via email of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
• Partial Refunds:
  • In some cases, partial refunds may be granted (e.g., for items returned outside the return window or items that are damaged but not due to our error).
• Non-Refundable Items:
  • Gift cards, custom-made items, and final sale products are non-refundable.
• Late or Missing Refunds:
  • If you haven’t received a refund within the stated period, first check your bank account or contact your credit card company, as refunds may take additional processing time.
  • If you’ve done this and still have not received your refund, please contact us at [insert email/phone number].

3. Exchanges:

• If you wish to exchange an item for a different size or color, please initiate a return for the original item and place a new order for the desired item. We do not process direct exchanges.

4. Damaged or Incorrect Items:

• In the case of receiving a damaged or incorrect item, please contact us within 7 days of receiving your order, and we will provide a replacement or refund at no additional cost. Proof of damage (e.g., photographs) may be required.

5. Contact Information:

For any further queries or concerns, feel free to contact our Customer Support team at:
Email: contact@siaagifashions.com, siaagifashions@gmail.com

Phone: +91 8296155833

We aim to respond to all inquiries within 24-48 hours.